Give your business an AI assistant that handles every customer — sales enquiries, service calls, accounts questions, tracking requests. From a sole trader needing a receptionist to a global enterprise routing thousands of interactions a day. One platform. Every scale.
Whether you are a sole trader needing a smart front door or an enterprise routing thousands of interactions — Alex delivers the same outcomes at every scale.
No more leads going cold while someone finds time to reply. Alex responds in seconds — at 2pm or 2am — with the right answer for your business.
Alex qualifies every enquiry before it reaches your team. Your people only deal with real opportunities — not tyre-kickers and information-hunters.
Deals fall through because people forget to follow up. Alex doesn't forget. Every opportunity keeps moving — without anyone having to remember.
From tracking queries to account issues to urgent escalations — Alex handles it correctly, routes it to the right person, and gives customers a reference number every time.
Invoice queries, payment questions, billing disputes — handled gracefully, captured cleanly, and routed to the right team with a reference number and full context.
Handle 5x the customer volume with the same team. Alex takes the repetitive work so your people focus on the high-value stuff that actually needs a human.
From a simple front-door receptionist to a full multi-department business assistant — Alex is configured to your business, not the other way around.
Greets every visitor, answers common questions, routes to the right department, captures contact details, and never puts anyone on hold.
Qualifies every inbound lead, asks the right questions, captures the right information, and moves hot prospects to your team while filtering out time-wasters.
Handles service enquiries, detects urgency, escalates immediately where needed, and gives customers a reference number and confirmed next step every time.
Walks customers through your pricing, qualifies them against your rate card or minimum requirements, and captures their details for your team to confirm.
Handles invoice queries, payment questions, billing disputes, and credits — routing everything to the right person with a reference number and full context.
For logistics and fulfilment businesses — takes a tracking number, provides a status link, and escalates to service if there's a problem.
Collects the right information before escalating to your technical team — so they arrive with context, not a blank page and a frustrated customer.
One front door for your whole business. Sales, service, accounts, tracking, technical — every customer routed to the right place automatically.
Build it yourself for free, or have us set it up for you. Every tier includes a unique URL, QR code, and email notifications. All prices in AUD.
All plans include a unique URL, QR code, and email lead notifications. Overage charged at $25 per 250 extra chats. You are notified at 80% of your monthly limit. No lock-in contracts — cancel any time with 30 days notice.
The biggest concern most businesses have about AI is data security. Alex is designed so that concern never arises. It works from the outside — no access to your core systems, no integration required, no risk to what you already have.
A short conversation with Alex Sales — your industry, your departments, your requirements. Or let us scrape your website and configure it for you.
Choose your departments, add your branding, set your escalation contacts and rate cards. DIY or have us do it — your choice.
Your Alex goes live at a unique URL. You get a QR code you can put anywhere — website, email signature, invoices, van, shop window.
Every enquiry handled. Every lead captured. Every urgent issue escalated. You get an email every time something needs your attention.
Cost reduction versus two front-line staff. A receptionist and inside sales person cost ~$183K/year. Alex handles both for $3,588.
Cost SavingAverage response time to inbound enquiries — versus 4+ hours with manual email-based handling.
Response SpeedMore customer interactions handled with the same team. Scale your capacity without scaling your payroll.
CapacityAvailability at no extra cost. After-hours, weekends, public holidays — Alex is always there.
AvailabilityIT projects required. No integration. No developer. No infrastructure changes. Just a URL and a QR code.
ImplementationBuild fee if you configure it yourself. The lowest barrier to entry of any AI assistant platform in Australia.
Entry CostThe same platform scales from a one-person business to a global operation. No switching platforms as you grow — just upgrade your tier.
Tracking queries, booking enquiries, account onboarding, damage claims — all handled with urgency detection and automatic escalation.
Candidate qualification, client onboarding, job order intake — high-volume interactions handled without tying up your consultants.
You cannot be on the phone all day. Alex handles the front door so you focus on delivering the work, not chasing enquiries.
Accounting, legal, advisory — a professional front-door experience that qualifies new enquiries and handles existing client requests.
Order tracking, return requests, delivery questions — handled at scale without a growing support team.
Complex quoting, long sales cycles, high admin — Alex takes the repetitive front-end work and routes the real opportunities to your team.
Sole trader to global enterprise. From $50/month. $0 to build it yourself. The same platform scales with your business — upgrade any time.